Last Updated: 4/3/2025
All bets placed on [Your Website Name] are final. Once a wager is confirmed, refunds, cancellations, or reversals are not permitted, except in cases of:
Technical errors (e.g., duplicate transactions, failed bets due to system issues).
Unauthorized transactions (subject to verification).
Violation of our Terms & Conditions by the platform.
Deposits: All deposits must be confirmed on the blockchain before funds are credited to your account. We do not refund deposits unless required by law.
Withdrawals: Once a withdrawal request is approved, transactions are processed via blockchain and cannot be reversed. Ensure you provide the correct wallet address.
Network Fees: Users are responsible for blockchain transaction fees (gas fees).
If you believe a transaction was processed in error:
Contact within 48 hours.
Provide transaction hash (TXID), wallet details, and proof of error.
We will investigate and respond within 7 business days.
Cryptocurrency transactions are irreversible. Chargeback requests are not applicable.
If fraud or abuse is detected, accounts may be suspended, and funds forfeited.
If you wish to self-exclude or limit deposits, contact support. No refunds will be issued for losses during active play.
We reserve the right to modify this policy. Continued use of our services constitutes acceptance of updates.
Contact Us:
For refund inquiries, email [email protected]